Android gives you several different ways to deal with unwanted calls.
The right option depends on what you are trying to stop:
- one specific number;
- numbers already identified as spam;
- private or unidentified callers;
- all unknown callers on a Samsung Galaxy;
- repeated scam calls that your carrier already recognizes.
Those are not the same thing, so I would not turn on every blocking option at once.
Block One Spam Number
If one number keeps calling, block that number directly.
On phones using the Google Phone app:
- Open Phone.
- Open Call history or Recent calls.
- Tap the unwanted number.
- Choose Block / report spam.
- Confirm.
Google says blocked calls from that number are automatically declined.
If you also report the number as spam, that information can help improve Google’s spam detection.
Turn On Caller ID and Spam Protection
If the problem is repeated calls from different suspicious numbers, use the built-in spam filter.
On the Google Phone app:
- Open Phone.
- Tap More options.
- Open Settings.
- Tap Caller ID & spam.
- Turn on See caller ID & spam.
- If available, turn on Filter spam calls.
Google says filtered spam calls do not ring normally, but they can still appear in call history and voicemail.
This is useful when spam callers keep changing numbers, because blocking them one by one may never catch up.
For a fuller explanation of how the feature works, see Android Caller ID and Spam Protection.
Block Private or Unidentified Numbers
On the Google Phone app:
Phone > Settings > Blocked numbers > Unknown
Turn on Unknown.
Google notes that this blocks private or unidentified numbers.
It does not block every phone number that is simply missing from your Contacts.
That distinction matters.
Someone calling from a normal visible number can still get through even if you have never saved them.
Samsung Galaxy: Block Unknown Numbers
Samsung gives you a broader option.
Open:
Phone > More options > Settings > Block numbers
Then turn on:
Block calls from unknown numbers
Samsung says this can block incoming calls from numbers that are not saved in your contacts or identified by Smart Call, depending on the model and carrier.
This setting is more aggressive than Google Phone’s “Unknown” option.
Before enabling it, think about whether you regularly receive legitimate calls from:
- delivery drivers;
- doctors;
- schools;
- service providers;
- recruiters;
- new clients.
A very strict unknown-number block can hide calls you actually need.
Samsung Galaxy: Turn On Smart Call
Samsung’s Smart Call feature can identify and block suspected spam and scam calls.
On supported Galaxy phones:
- Open Phone.
- Tap More options.
- Open Settings.
- Tap Caller ID and spam protection.
- Turn the feature on.
- Enable Block spam and scam calls.
Samsung currently gives supported phones two blocking levels:
- Block all spam and scam calls
- Only block high-risk scam calls
The second option is less aggressive.
Smart Call availability depends on the phone model, software version, and carrier.
If you are unsure whether your Galaxy already has spam protection enabled, check Android Caller ID and Spam Protection.
Report Spam Instead of Only Blocking It
Blocking stops that number from bothering you.
Reporting can also help the spam-detection system recognize the number.
On Google Phone, choose:
Block / report spam
On supported Samsung phones, choose Report Number or the spam-report option shown after the call.
Only report calls that are genuinely spam, scam, or fraudulent.
Do not report a legitimate business simply because you did not want the call.
What Happens to Blocked Calls?
Behavior depends on the phone app and carrier.
With Google Phone, blocked calls are automatically declined.
Google also notes that when visual voicemail is enabled, blocked callers cannot leave voicemail.
On Samsung, blocking a number stops normal calls from that number, but Samsung says carrier assistance may still be needed if you want to block certain callers from leaving voicemail.
That is why voicemail behavior can differ even when the number itself is blocked.
If Spam Calls Keep Coming From New Numbers
This is where one-number blocking becomes inefficient.
Turn on the broader spam filter instead.
Use:
Google Phone: Caller ID & spam + Filter spam calls
or:
Samsung: Smart Call + Block spam and scam calls
If the calls still get through, check whether your carrier provides an additional spam-protection service.
Carrier-level filtering can catch calls before they reach the normal Phone app.
Be Careful With “Block All Unknown Callers”
A strict unknown-number block can be useful, but it has a cost.
You may miss:
- delivery calls;
- medical appointments;
- school calls;
- bank verification calls;
- recruiters;
- customer callbacks;
- repair technicians.
If you expect important calls from unsaved numbers, use spam filtering first and reserve full unknown-number blocking for periods when nuisance calls are severe.
If the Phone Shows “Suspected Spam”
That label means the phone’s spam-detection system believes the number may be suspicious.
You can:
- ignore it;
- answer cautiously;
- block it;
- report it.
The label is not perfect.
If a legitimate caller is marked incorrectly in the Google Phone app, you can mark the call as Not spam.
Google says that helps correct future caller identification for that number.
Do Not Give Personal Information to Unexpected Callers
Blocking is only one part of spam-call protection.
If an unexpected caller claims to be from:
- your bank;
- a delivery company;
- government office;
- tech support;
- mobile carrier;
do not give them:
- passwords;
- one-time codes;
- card details;
- account PINs;
- remote access to your phone.
End the call and contact the organization using a phone number from its official website, app, card, or statement.
Spam filters reduce nuisance calls, but they cannot guarantee that every scam call will be labeled correctly.
If Spam Protection Is Not Working
First confirm that the feature is still enabled.
On Google Phone:
Phone > Settings > Caller ID & spam
On Samsung:
Phone > Settings > Caller ID and spam protection
Then:
- Restart the phone.
- Install any available Phone app update.
- Install Android or Samsung software updates.
- Test again.
If the issue is specific to Samsung Smart Call, Samsung recommends checking for software updates and, in some cases, resetting Phone app data.
I would use Phone app data clearing only after the simpler checks, because it can reset Phone app preferences.
If the Calls Are Not Spam but You Want Them Silenced
Spam blocking is not the same as silencing interruptions.
If the calls are legitimate but poorly timed, use:
- Do Not Disturb;
- contact exceptions;
- scheduled quiet hours;
- call-screening features if your phone supports them.
That is better than reporting legitimate callers as spam.
The Fastest Way to Choose the Right Setting
Use this:
One number keeps calling: block that number.
Different spam numbers keep appearing: turn on spam filtering.
Private/unidentified numbers are the problem: enable the unknown/private-number block.
Samsung Galaxy: use Smart Call and choose the blocking level you want.
Voicemail spam continues: check carrier-level voicemail blocking.
Legitimate calls are being mislabeled: mark them as not spam.
The safest setup is usually to start with caller ID and spam filtering, then add stricter unknown-number blocking only if you really need it.


